Frequently Asked Questions
How long have you being around? How many events have you played?
Rhino's Lighting & Sound was founded in 2003 and we have played hundreds of events in Regina and all over southern Saskatchewan stretching over the broder to Manitoba as well.
Do you have a contract?
Yes we do. After we receive your online booking info we will e-mail you a contract back to sign and return to us confirming details and pricing.
How much of a deposit do you require?
We require a 25% non refundable deposit within 7 days of you receiving the contract from us.
How do you accept payment?
We can accept cash, e-mail transfer, and ONLINE credit card payments
How far in advance do you book out?
We are always taking bookings. The sooner the better so you don’t miss out on your date or your selected options. Generally 12-18 months is a good starting point.
When is my balance due?
Final payment is due the day of. Before contracted services begin by cash, e-mail transfer, or ONLINE credit card payment. We recommend making payment before the day of your event.
What is the best way to check availability?
Contact us by e-mail, text, or phone and we will confirm if your date is available.
How do I book?
Simply fill out our online booking form to get started.
Can we meet up to go over our options?
Definitely! We would love to meet with you to discuss your day. We can also chat by e-mail, phone, or text, whichever way is best for you.
Do we have to meet closer to the date?
Only if you want to. We would setup a meeting with you and your dj if you wish once you have provided all the final details.
How long do you play for?
We have options from 4 to 9.5 hours depending on your event, package, and venue.
When do you require all my song selections and timeline?
About a month before your date we will send you an email with a link to a form on our website to fill out. This will give us all your song selections, start times, important names, all the information we will require.
Do you take requests?
Yes we do and encourage your guests to do so.
I have a specific request list will you accommodate this?
No problem. You are paying the bill, we will play what you want. Just keep in mind an average night consists of 60 songs when compiling your list.
I have a do not play list!
No problem. Music means something different to everyone. If there is specific songs you don’t want played we won’t play them even if requested.
Do you offer any games?
No we don’t. We believe that is a thing of the past. Although if there is something you would like to do we will definitely work with you on it.
Do you talk on the mic alot?
No no no! We will make announcements for you, MC events, and encourage requests. We’re djs not comedians. We will motivate everyone by playing great music. If what we are playing isn't doing it changing the music will get your guests back up.
Will you be setup before my guests arrive? How long is setup?
If your event is in Regina we will be setup before anyone arrives. If you are outside of Regina we will be setup before anyone arrives with our cocktail and dinner music packages. It takes anywhere from 45 minutes to 3 hours depending on your equipment requirements.
Do you have backup DJs available if our scheduled DJ can’t make it?
Yes we do. We understand things happen, and people get sick. We always have a DJ on call. Once booked we are committed to you.
Who is my DJ?
We determine this based on your information, equipment needs, and availability. If you are interested in someone let us know and we can check.
Should we count you for supper?
Yes please. If we are present over cocktails and dinner a meal is very much appreciated.
How will my DJ dress?
We dress appropriately for any and all events. Collared shirt and pants.
I’m having a band as well how does that work?
We love working with bands! Depending on the required needs we can work with your band to combine gear or provide a full separate setup.
Do you have more than one of the same package available?
No we do not. To ensure you get the lighting design you want booking early is recommended.
I want to take advantage of more services than DJ, but I don’t know much about the venue. Can you help?
We have played hundreds of shows all over Regina and southern Saskatchewan. We can give you our recommendations from our experience, and or we will go check out the venue ourselves.
Can I hook my slideshow audio up to your sound system?
Yes with all our cocktail and dinner music packages we can do this for free. We also offer projector, and screen add ons.
Do you have back up equipment with you?
We carry some back up equipment with us but not everything. On the rare occasion a piece of equipment fails we have someone available 24 hours a day to bring out replacement gear.
Can you take care of our announcements after our MC is done?
No problem! We will work with your MC throughout the program as well.
Where do you get your music from?
We are subscribed to many paid DJ only record pools updating our library weekly. Our music is licenced by Connect Licencing in Canada.
Do you have insurance?
Yes, we carry 2 million dollars in liability insurance.
Are you a licensed in Saskatchewan?
Yes, we are a fully registered business in Saskatchewan and carry a City of Regina Business licence along with a PST and GST #
Do you have any references available?
Of course, just ask us.
Do you do outdoor events?
Yes we do. What’s better than the outdoors and music. Weather dependent of course. Shelter Required.
Can you bring power?
Yes we have generators available.
What do I have to provide for you?
All we need is a 6' table and power. Please include this table in your decor so everything matches. We use a banner to cover the front of the table and hide cabling. We can leave it down if you prefer, but please provide us with a skirted table to keep everything looking...
What is your cancellation policy?
Your 25% deposit is Non Refundable. It can be put towards another booking if cancelled more than 30 days before the contract date. If canceled less than 30 days 50% of contract is due. If canceled less than 14 days 100% of contract is due.