Questions about Regina Saskatchewan DJ Photo Booth Lighting Videography Photography & Audio Video Production Services
How long have you been around? How many events have you played?
Rhino's Lighting & Sound was founded in 2003 at Regina, Saskatchewan. We have provided DJ & photo booth entertainment. PA, audio, video, lighting & production services for hundreds of events in Regina and all over southern Saskatchewan, even...
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Do you have a contract?
Yes, we do. We wouldn't operate any other way. This protects you and us. After we receive your booking info we e-mail you a contract for you to sign, and return to us outlining details and pricing.
How much of a deposit do you require?
We charge a non-refundable retainer fee, not a deposit. You're paying to retain our services & equipment, whereas a deposit is refundable. We require a 25% retainer payment within 7 days of you receiving the contract to secure your date and equipment.
How do you accept payment?
We accept cash, e-mail transfer, company cheques, and online credit card payments.
How far in advance do you book out?
We are always taking bookings. Book early to ensure your date DJ and or photo booth options are available. 12-18 months is a good rule. Contact us for availability.
When is my balance due?
Final payment is due before contracted services begin. Payment can be made in cash at the event, e-mail transfer, or ONLINE credit card payment anytime before. We offer billing for corporate clients.
What is the best way to check availability?
Contact us by e-mail, text, or phone. We will confirm if your date is available.
How do I book?
Simply fill out our online booking form to get started. Click the question for the link.
Can we meet up to go over our options?
Definitely! We would love to meet with you to discuss your event. We will buy the coffee. Send us an e-mail to set up a time. We can also chat by e-mail, phone, or text, whichever way is best for you.
Do we have to meet closer to the date?
Only if you want to. We would set up a meeting with you and your DJ if you wish once you have provided all the final details.
How long do you play for?
We have options from 4 to 9 hours depending on your event, package, and venue.
When do you require all my song selections and timeline?
About a month before your date we will send you an email with a link to a form on our website. This form will give us all the final information required, including your song selections, start times, and names.
Do you take requests?
Yes we do and encourage requests. We treat requests like they are; "requests" You may not hear your song next but we will work it into the flow of the event. As DJ's we know what will keep everyone rocking.
I have a specific request list will you accommodate this?
No problem. Just keep in mind while compiling your list an average night consists of 60 songs. The only thing we ask is to let us decide when the songs should be played. Please do not specify an order for the songs to be played in. We tried this once in our early years and it does not work. The...
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I have a do not play list!
No problem. Music means something different to everyone. If there are specific songs you don’t want played we won’t play them even if requested.
Do you offer any games?
No, we don’t. We keep everyone going through the music. Although if there is something you would like to do we have no problem working with you on it.
Do you give shout-outs & tell jokes on the mic all night long?
No no no! We will make announcements for you, MC events, and encourage requests. We’re DJs, comedians. We will motivate everyone by playing great music. If what we are playing isn't doing it changing the genre will get your guests back up.
Will you be setup before my guests arrive? How long is setup?
If your event is in Regina we will be set up before anyone arrives. If you are outside of Regina we will be set up before anyone arrives with our cocktail and dinner music packages. It takes anywhere from 45 minutes to 5 hours depending on your package and venue.
Do you have backup DJs available if my scheduled DJ can’t make it?
Yes, we do. We understand things happen, and people get sick. We always have DJs on call. Once booked we are committed to you.
Who is my DJ?
We determine this based on your information, equipment requirements, venue, and availability. If you are interested in someone let us know and we can check.
Should we count you for supper?
Yes please. If we are present over cocktails and dinner a meal is required.
How will my DJ dress?
We dress appropriately for all types of events. We blend in like one of your guests.
I’m having a band as well how does that work?
Awesome! Live music is great. Depending on the required needs we can work with your band to combine gear or provide full production if required.
Do you have more than one of the same package available?
Depending on the package. To ensure you get the best DJ, photo booth, lighting, PA, or video services you are wanting, book as soon as possible.
I want to take advantage of more services than DJ, but I don’t know much about the venue. Can you help?
We have played hundreds of events all over Regina and southern Saskatchewan. We can give you our recommendations from our knowledge and experience, or we will go check out the venue ourselves if we are not familiar with it.
Can I hook my slideshow audio up to your sound system?
Yes with all our cocktail and dinner music packages we do this for free. We also offer projector, and screen rental add ons.
Do you have back up equipment with you?
We carry some backup equipment with us but not everything. On the rare occasion a piece of equipment fails we have someone available 24 hours a day to bring out replacement gear. We invest in top of the line equipment so we don't have to worry about failures at the height of the party.
Can you take care of announcements after my MC is done?
No problem! We will work with your MC throughout the program as well to ensure everything runs flawlessly.
Where do you get your music from?
We subscribe to many paid & legal DJ only record pools, updating our library weekly. Our music is licensed by Connect Licencing in Canada.
Do you have insurance?
Yes, we carry 2 million dollars in liability insurance to protect you, your guests, the venue, and ourselves. We wouldn't operate any other way. The stakes are just too high to risk going without insurance. Many venues are now requiring outside vendors to carry liability insurance, so...
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Are you a licensed in Regina & all of Saskatchewan?
Yes, we are a fully licensed, registered, & insured business in Regina, Saskatchewan. We have a PST# and GST#. There are many available DJs, but there are not many legal, & professional DJs available. You can usually tell who is legal and who is not by pricing. If you get a quote...
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Do you have any references available?
Of course, just ask us. We have many past & current clients who are happy to pass on a reference for us. You can always check out our Google & Facebook reviews as well.
Do you do outdoor events?
Yes, we do. What’s better than the outdoors and music. Weather dependent of course. Shelter Required.
Can you bring power?
Yes, we have a whisper generator available for small PA, ceremony, etc. type of events and we have a generator available for mid-size production.
What do I have to provide for you?
All we need is a 6' table and power. Please include this table in your decor so everything matches. We use a banner to cover the front of the table and hide cabling. We can leave it down if you prefer, but please provide us with a skirted table to keep everything looking neat & clean. Power...
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What is your cancellation policy?
Your 25% retainer is Non-Refundable. It can be put towards another booking if canceled more than 30 days before the contract date. If canceled less than 30 days 50% of contract is due upon cancellation. If canceled less than 14 days 100% of contract is due upon cancellation.
