FAQ

At Rhino’s Lighting & Sound, we’ve been proudly illuminating events and making moments shine since our inception in 2003. Founded in Regina, Saskatchewan, our journey began with a passion for creating unforgettable experiences through top-notch DJ and photo booth entertainment. Over the years, we have continued to evolve and expand, becoming a one-stop destination for all your event needs.

From the outset, our mission has been to provide exceptional services and unparalleled entertainment to our clients. With dedication and commitment, we’ve built a solid reputation for excellence in the industry, earning the trust of countless satisfied customers. Our team of talented professionals brings expertise and creativity to every event, ensuring that the atmosphere is electric and the memories are treasured.

Countless Events, Countless Smiles

Since our inception, we have been privileged to be part of hundreds of events across Regina and southern Saskatchewan. From intimate family gatherings to large-scale corporate functions, each occasion has been unique and special in its own way. Our versatile services, including PA systems, audio, video, lighting, event rentals, and production, have catered to a diverse range of events, leaving behind a trail of smiles and cherished memories.

Beyond Saskatchewan’s borders, our influence has extended to events in neighboring provinces like Manitoba and Alberta. Our willingness to go the extra mile and share our passion for creating magical moments has enabled us to forge lasting connections with clients, venues, and communities across the region.

Capturing Moments, Preserving Memories

At Rhino’s Lighting & Sound, we understand the value of preserving moments that are meant to be cherished forever. Our skilled photographers and videographers work tirelessly to capture the essence of each event. From candid shots that capture genuine emotions to professionally edited videos that encapsulate the highlights of the day, we ensure that no precious moment goes unnoticed.

With thousands of photos and hours of video footage in our archive, we take pride in being entrusted with the responsibility of documenting the beauty of every event we are part of. The joy and appreciation expressed by our clients are a testament to the passion and dedication we invest in our craft.

Your Moment, Our Promise

At Rhino’s Lighting & Sound, every event we undertake is not just a job; it’s a personal commitment to making your moment shine. We take the time to understand your vision, preferences, and unique requirements, tailoring our services to exceed your expectations. Our team of professionals brings a wealth of expertise and a friendly, approachable demeanor to ensure that you feel comfortable and confident in the services we provide.

With a vast array of cutting-edge equipment and an ever-growing repertoire of music and entertainment, we are equipped to cater to all types of events, large or small. Whether it’s a wedding, corporate function, birthday celebration, or any special occasion, we treat every event with the utmost care and attention to detail.

Embrace the Experience

When you choose Rhino’s Lighting & Sound, you are not just hiring a service; you are embracing an experience. With over two decades of experience, countless events, and numerous smiling faces, we invite you to join our ever-growing family of satisfied clients. Let us be part of your next event and witness how we turn ordinary moments into extraordinary memories.

Experience the magic of Rhino’s Lighting & Sound and let your event shine bright with unforgettable entertainment, seamless production, and memories that will be cherished for a lifetime.

At Rhino’s Lighting & Sound, we take our professional commitments seriously, and having a contract in place is an essential part of our process. We believe that having a formal agreement benefits both our clients and our team, providing clarity and protection throughout the event planning journey.

When you choose to book our services, we will promptly provide you with a contract that outlines all the essential details and pricing for your event. This contract will be emailed to you for review and signature. We understand the importance of transparency and making sure all parties are on the same page, so the contract will clearly state the terms and conditions of our service.

Having a contract in place ensures that both parties understand their responsibilities and commitments. It provides peace of mind, knowing that all agreed-upon services and terms are documented and protected legally. By signing the contract, you are securing our services for your event, and we, in turn, are committed to providing you with top-notch entertainment and event services.

The contract will cover various aspects of our agreement, such as the event date, location, start and end times, services included, and the total cost. It will also outline the payment schedule and any additional fees or charges. We want our clients to have a clear understanding of what they can expect from our services and what is expected from them in return.

We believe that open communication is vital in the event planning process. If you have any questions or concerns about the contract, we are here to address them promptly. Our goal is to create a seamless and enjoyable experience for you, from the initial booking to the final moments of your event.

By having a contract in place, you can rest assured that your event is in capable hands. Our team is dedicated to delivering a memorable and successful event, and the contract serves as a testament to our commitment to excellence and professionalism.

In conclusion, yes, we do have a contract, and it is an integral part of our service process. It protects both our clients and our team and ensures that all aspects of the event are well-documented and agreed upon. We take pride in our transparent and reliable approach to event planning, and the contract is a reflection of our dedication to providing exceptional service to our valued clients. We look forward to working with you and creating a truly unforgettable event experience.

We charge a non-refundable retainer fee, not a deposit. You’re paying to retain our services & equipment, whereas a deposit is refundable. We require a 25% retainer payment within 7 days of you receiving the contract to secure your date and equipment.

We accept cash, e-mail transfer, company cheques, and online credit card payments.

We are always taking bookings. Book early to ensure your date DJ and or photo booth options are available. 12-18 months is a good rule. Contact us for availability.

Final payment is due before contracted services begin. Payment can be made in cash at the event, e-mail transfer, or ONLINE credit card payment anytime before. We offer billing for corporate clients.

Contact us by e-mail, text, or phone. We will confirm if your date is available.

Simply fill out our online booking form to get started.

Absolutely! At Rhino’s Lighting & Sound, we prioritize personalized service and open communication with our clients. We understand the importance of discussing your event in detail and tailoring our services to meet your specific needs. Whether it’s a wedding, corporate event, or any other special occasion, we are more than happy to meet up and go over all your options.

We believe in making the planning process as convenient and stress-free as possible. That’s why we offer various meeting options to accommodate your preferences. If you prefer a face-to-face meeting, we can arrange to meet at a cozy coffee shop, a relaxing lounge, or a suitable restaurant. If meeting in person isn’t feasible, no worries! We can also chat through e-mail, over the phone, or even via text message – whatever works best for you.

Our dedicated team will listen attentively to your vision and ideas, understanding every detail of your event to provide the perfect lighting, sound, DJ, and photo booth solutions. We are committed to ensuring that your event is a resounding success, and we go above and beyond to exceed your expectations.

To schedule a meeting, simply fill out the Contact Us form, and we’ll promptly respond to set up a convenient time. During our meeting, we’ll discuss your event’s unique requirements, explore various packages, and tailor our services to fit your budget and preferences. Our experts will guide you through the available options, answering any questions you may have to make well-informed decisions.

As a part of our dedication to delivering exceptional service, we’ll treat you to a cup of coffee during our face-to-face meetings. It’s a small gesture, but we believe it adds warmth and a personal touch to our interactions.

Rhino’s Lighting & Sound takes great pride in building lasting relationships with our clients, and we value your trust in us to make your event memorable and unforgettable. We genuinely care about creating a magical atmosphere that matches your vision, leaving you and your guests with cherished memories.

Whether you’re hosting an intimate gathering or a grand celebration, we’re here to make your event dreams a reality. Reach out to us today, and let’s schedule a meeting to start planning your extraordinary event. At Rhino’s Lighting & Sound, your satisfaction is our top priority, and we can’t wait to work with you to create an unforgettable experience.

Only if you want to. We would set up a meeting with you and your DJ if you wish once you have provided all the final details.

We have options from 4 to 9 hours depending on your event, package, and venue.

About a month before your date we will send you an email with a link to a form on our website. This form will give us all the final information required, including your song selections, start times, and names.

Yes we do and encourage requests. We treat requests like they are; “requests” You may not hear your song next but we will work it into the flow of the event. As DJ’s we know what will keep everyone rocking.

Absolutely, we understand that personalized requests can make your event even more special. We’re more than happy to accommodate your specific song choices to ensure your celebration reflects your unique taste and style. Feel free to share your list with us, and we’ll seamlessly incorporate your selections into the night’s playlist.

While you’re putting together your song list, it’s important to note that our typical event has around 60 songs throughout the duration. This allows us to maintain a dynamic and diverse musical experience for you and your guests. However, we kindly request that you leave the song order to our discretion. Based on our extensive experience, we’ve found that specifying the order of songs can sometimes impact the flow of the event.

We’re committed to creating an atmosphere that keeps the dance floor alive and the energy high. Our skilled DJs understand the ebb and flow of the crowd and how to curate a playlist that caters to different musical preferences and moments. This flexibility ensures that everyone has a great time and that the party keeps going until the last song is played.

We appreciate your trust in our expertise and dedication to making your event a memorable one. Our goal is to deliver a seamless and engaging music experience that complements the mood and ambiance of each moment. So, while you provide us with your special song choices, let us take care of the timing and order to guarantee an unforgettable celebration that keeps the party going strong.

Don’t hesitate to share your specific song requests with us. We’re thrilled to tailor the music to your preferences and create an event soundtrack that reflects your personality. With your unique choices and our professional touch, we’ll ensure that every song played adds to the magic of your occasion. Let’s work together to make your event an extraordinary and musically memorable experience for you and your guests.

Whether you have specific genres in mind, a list of all-time favorites, or even songs with sentimental value, we’re here to make it happen. Your music choices are an integral part of the celebration, and we’re dedicated to making them shine. From slow ballads to high-energy tracks, we’ll mix and match to keep the dance floor vibrant and your guests engaged. So, let us curate the perfect musical journey for your event, bringing to life the atmosphere you envision and ensuring that every note resonates with the joy of the occasion.

Absolutely! At Rhino’s Lighting & Sound, we value your preferences and want to create a memorable experience that aligns perfectly with your vision. If you provide us with a “Do Not Play” list, we will adhere to it diligently to ensure none of those songs are played during your event.

Your “Do Not Play” list is an essential part of our planning process, and we take it seriously. Our professional DJs will thoroughly review the list before your event and make sure to exclude any songs that you’ve specified. Whether it’s a particular artist, genre, or specific tracks, you can trust us to respect your choices and maintain the ambiance you desire.

We believe that customization is key to an unforgettable event, and by following your “Do Not Play” list, we can help set the right tone and atmosphere throughout the celebration. Whether it’s a wedding, corporate event, birthday party, or any other special occasion, your preferences are central to our approach.

To ensure seamless communication, we encourage you to submit your “Do Not Play” list on the wedding worksheet when requested or at least 10 days before the event for all other celebrations. This will give our DJs ample time to review and prepare for your event, ensuring everything runs smoothly and according to your wishes.

Furthermore, if you have any other specific music requests or playlists you’d like us to include, feel free to share those with us as well. We’re here to tailor our services to your unique taste and style, making your event truly one-of-a-kind.

At Rhino’s Lighting & Sound, we are committed to providing exceptional service and creating unforgettable moments. Our dedication to customer satisfaction is what sets us apart, and we strive to exceed your expectations at every turn.

So, rest assured that when you entrust us with your event entertainment, we will go above and beyond to ensure that your “Do Not Play” list is honored, and your celebration is nothing short of spectacular. Let’s work together to curate the perfect soundtrack for your special day, leaving you and your guests with cherished memories that last a lifetime.

At Rhino’s Lighting & Sound, we want to make your event an unforgettable experience, filled with excitement and joy. While our focus during the dance portion of the evening is on curating the perfect music playlist to keep the dance floor packed, we do offer a variety of entertainment options, including the popular and interactive Music Bingo.

During the dance, our skilled DJ will blend and mix tracks seamlessly, creating an atmosphere that gets everyone moving and grooving. We know the power of music in setting the right tone for your celebration, and we take pride in our ability to read the crowd and play the songs that resonate with your guests.

As for games, while we don’t have structured games during the dance, we are always open to accommodating special requests. If you have a game idea or a particular activity in mind that you think would add to the fun and enjoyment of your event, just let us know. We’ll do our best to work with you and incorporate it into the event schedule.

Our aim is to bring your vision to life, and if games are an essential part of your event, we want to help make that happen. Whether it’s a wedding, corporate function, birthday party, or any other special occasion, we are dedicated to creating a personalized experience that suits your preferences and reflects your unique style.

Our team of professionals is not only skilled in providing top-notch entertainment, but we’re also here to assist you throughout the planning process. From the initial consultation to the day of the event, we’ll be with you every step of the way, ensuring that all the details are in place and that your event runs smoothly.

So, while we focus on providing exceptional music and entertainment during the dance, we are more than willing to explore options for games or other interactive activities to make your event even more special. Your satisfaction is our priority, and we take pride in exceeding your expectations.

When you choose Rhino’s Lighting & Sound for your event, you can rest assured that you’re in good hands. With years of experience and a passion for creating memorable moments, we are committed to delivering a truly outstanding and enjoyable experience for you and your guests.

If you have any questions or ideas, don’t hesitate to reach out to us. We’re here to turn your event into an extraordinary celebration, filled with laughter, dancing, and cherished memories. Let’s work together to make your event one that will be remembered for years to come!

No no no! We will make announcements for you, MC events, and encourage requests. We’re DJs, comedians. We will motivate everyone by playing great music. If what we are playing isn’t doing it changing the genre will get your guests back up.

If your event is in Regina we will be set up before anyone arrives. If you are outside of Regina we will be set up before anyone arrives with our cocktail and dinner music packages. It takes anywhere from 45 minutes to 5 hours depending on your package and venue.

Yes, we do. We understand things happen, and people get sick. We always have DJs on call. Once booked we are committed to you.

We determine this based on your information, equipment requirements, venue, and availability. If you are interested in someone let us know and we can check.

Yes please. If we are present over cocktails and dinner a meal is required.

We dress appropriately for all types of events. We blend in like one of your guests.

Awesome! Live music is great. Depending on the required needs we can work with your band to combine gear or provide full production if required.

Depending on the package. To ensure you get the best DJ, photo booth, lighting, PA, or video services you are wanting, book as soon as possible.

We have played hundreds of events all over Regina and southern Saskatchewan. We can give you our recommendations from our knowledge and experience, or we will go check out the venue ourselves if we are not familiar with it.

Yes with all our cocktail and dinner music packages we do this for free. We also offer projector, and screen rental add ons.

We carry some backup equipment with us but not everything. On the rare occasion a piece of equipment fails we have someone available 24 hours a day to bring out replacement gear. We invest in top of the line equipment so we don’t have to worry about failures at the height of the party.

No problem! We will work with your MC throughout the program as well to ensure everything runs flawlessly.

We subscribe to many paid & legal DJ only record pools, updating our library weekly. Our music is licensed by Connect Licencing in Canada.

Yes, we carry 2 million dollars in liability insurance to protect you, your guests, the venue, and ourselves. We wouldn’t operate any other way. The stakes are just too high to risk going without insurance. Many venues are now requiring outside vendors to carry liability insurance, so check with them before booking an uninsured DJ service.

Yes, we are a fully licensed, registered, & insured business in Regina, Saskatchewan. We have a PST# and GST#. There are many available DJs, but there are not many legal, & professional DJs available. You can usually tell who is legal and who is not by pricing. If you get a quote from one of our competitors for 50% less than we quoted, there is a good chance they are not operating legally.

Of course, just ask us. We have many past & current clients who are happy to pass on a reference for us. You can always check out our Google & Facebook reviews as well.

Yes, we do. What’s better than the outdoors and music. Weather dependent of course. Shelter Required.

Yes, we have a whisper generator available for small PA, ceremony, etc. type of events and we have a generator available for mid-size production.

All we need is a 6′ table and power. Please include this table in your decor so everything matches. We use a banner to cover the front of the table and hide cabling. We can leave it down if you prefer, but please provide us with a skirted table to keep everything looking neat & clean. Power requirements are package and venue specific.

Your 25% retainer is Non-Refundable. It can be put towards another booking if canceled more than 30 days before the contract date. If canceled less than 30 days 50% of contract is due upon cancellation. If canceled less than 14 days 100% of contract is due upon cancellation.